How do I place an order?
Browse the catalogue, add products to your basket and select “Continue to secure checkout”. Enter your contact and fulfilment details before confirming the order.
Do I need an account?
You can browse products without an account. Creating an account lets you save addresses, manage your wishlist, review your orders and make future checkout faster.
How much does delivery cost?
Delivery within 10 km normally costs €5 and is free for qualifying baskets of €50 or more. Delivery from over 10 km to 25 km normally costs €10 on every order.
Can I collect my order?
Yes. Store collection is free. Select store collection during checkout and wait for confirmation that your order is ready.
How is delivery distance calculated?
Distance is calculated from our Santarém store using the delivery address supplied during checkout. Orders outside the standard 25 km area may require collection or direct confirmation.
Can I pay online?
Live card and PayPal processing are not yet enabled. Until the official payment gateways are connected, the website must not be treated as having collected a real card or PayPal payment.
How do coupon codes work?
Enter an eligible coupon in your shopping basket. Minimum spending, validity dates, usage limits and product restrictions may apply.
What if a product becomes unavailable?
Product prices and stock are checked again when an order is placed. If an item is unavailable or insufficient stock remains, you will be asked to update your basket.
How does the wishlist work?
Select the heart button on a product to save or remove it from your wishlist. Your wishlist can be opened from the main navigation.
Can I review a product?
Signed-in customers can submit product reviews. Reviews may require staff approval before appearing publicly on the website.
Can I cancel or return an order?
Cancellation and return eligibility depends on the order status and product type. Fresh, frozen, perishable and hygiene-sensitive items may have legal return exceptions.
How can I contact the store?
Visit our Contact page or speak to us at Avenida António dos Santos, 1 LT, 2000-074 Santarém, Portugal.
Still need help?
Contact Marhaba Super Market with your order number and a clear description of the question or problem.
Contact the store →