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Free delivery on qualifying local orders
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DELIVERY SERVICE

Delivery Information

Understand our current delivery areas, charges, free-delivery thresholds and address-validation process.

Home delivery from our Santarém store

Home-delivery eligibility and charges are calculated from Marhaba Super Market at Avenida António dos Santos, 1 LT, 2000-074 Santarém, Portugal.

Enter your complete street address, postcode and city during checkout. The website will check the configured delivery area and display the applicable charge before you place the order.

Store collection

Free for all eligible orders. No delivery charge applies.

Within 10 km

Standard delivery charge: €5.00. Delivery is free when the qualifying basket subtotal reaches €50.00.

Over 10 km to 25 km

Delivery charge: €10.00. This charge applies regardless of the basket value.

Outside 25 km

Standard online home delivery is unavailable. Choose store collection or contact our staff.

Free-delivery calculation

The free-delivery threshold is based on the product basket subtotal before delivery charges. Coupon discounts do not change the delivery zone assigned to the address.

How delivery eligibility is checked

  1. Add products to your shopping basket.
  2. Continue to the secure checkout page.
  3. Select home delivery.
  4. Enter the complete delivery address and Portuguese postcode.
  5. Wait for the delivery check to confirm the zone and charge.
  6. Review the estimated final total before placing the order.

Address accuracy

Customers are responsible for entering a complete and accurate address. Missing building numbers, incorrect postcodes or incomplete city information may prevent delivery calculation or cause an order delay.

  • Include the street name and building or house number.
  • Add the apartment, floor or door number when applicable.
  • Use the complete Portuguese postcode format.
  • Provide an active mobile telephone number.
  • Add useful access or delivery instructions in the order notes.
Delivery-area confirmation

Automated calculations use the delivery information available to the website. Staff may contact the customer when an address requires additional confirmation.

Receiving your order

Someone must be available at the delivery address to receive the products. Fresh, frozen and perishable items should be stored appropriately as soon as the delivery is received.

Check the delivered products promptly. If something is missing, damaged or incorrect, keep the order number and contact the supermarket team as soon as reasonably possible.